PC Magazine’s Business Choice Awards 2016: CRM

PC Magazine’s Business Choice Awards 2016: CRM

According to PC Magazine’s latest readers choices, seems that Sugar CRM has taken a good place in the heart of users and business people.

Successful business people understand that companies live or die by the relationships built with customers. This month’s Business Choice Awards evaluates the best customer relationship management (CRM) services because so many businesses rely on CRM to organize and manage customer interactions.

However you use CRM services—keeping track of customer contact info, logging and reporting on purchases and support interactions, or even notifying customers of special events—choosing them will help ensure that your business is working to keep your customers happy.

For almost three decades, PCMag has been augmenting its hands-on, labs-based product reviews with our Readers’ Choice Awards, in which PCMag readers rate the products and services they use the most. The Business Choice Awards extend Readers’ Choice by garnering feedback about the hardware, software, and services our readers deploy, administer, maintain, and use in a business environment.

You probably know the drill: our survey asked respondents to rate their overall satisfaction, reliability, and tech support experience with the CRM service they use, plus the likelihood they would recommend it to others.

If you select, deploy, or administer the products in our Business Choice Awards, or if you advise or manage people in these roles, you know how critical it is to choose the right products. The results of the PCMag Business Choice Awards survey are invaluable when doing so.


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Source: PC Magazine

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